Fanatics Authentic Reviews
Fanatics Authentic has an overall rating of 5.0 based on 11 reviews. Customer feedback on Fanatics Authentic is mixed: Fanatics Authentic reviewers highlight positive aspects like wide selection of authentic merchandise, competitive pricing, fast shipping, excellent customer service, which strongly appeal to sports fans, collectors, gift shoppers. However, Fanatics Authentic is often criticized for its size availability issues, occasional shipping delays, customer service response time, quality inconsistencies.
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How would you rate Fanatics Authentic?
All Fanatics Authentic Reviews (11)
tinyswan984
August 13, 2022
"Awesome support from Matthew"
Matthew really came through for me. He responded fast and was straightforward about what he required to help me out. Once I provided him with the info he asked for, he sorted my problem out in no time. Plus, he was super nice.
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bigpanda913
February 16, 2022
"Had a problem with an item not included..."
I ran into a problem with an item that didn’t come with my order, but fanatics was really quick and super helpful in getting it all sorted out!
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upperechelon
December 31, 2021
"Antonio's assistance was top-notch"
Antonio really came through for me and offered outstanding customer support!
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MattieLucas
December 10, 2021
"Tyler's exceptional assistance and service..."
Tyler really went above and beyond with his help, providing top-notch customer service. I’ll definitely be returning for more purchases!
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smalldog988
June 03, 2021
"Helpful and Kind Tyler"
Tyler was super nice and really helpful. He sorted out my tax exempt problem in no time. I was quite impressed with how professional he was.
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ticklishmouse930
March 10, 2021
"Outstanding Service from Kaitlyn"
Kaitlyn really went above and beyond with her customer service! I was super impressed.
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ElsiePeters
March 06, 2021
"Big shoutout to Tyler for the assistance..."
I want to give a big shoutout to Tyler for guiding me through a tricky order situation. I got a canceled order sent my way after I had already received my refund. To top it off, the item wasn’t even close to what I had ordered in the first place. Tyler kept in touch through emails and connected me with another awesome person, Doreen. Huge thanks to both Tyler and Doreen. Hats off to this company for bringing on such fantastic customer service folks.
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autumnrae011202
May 24, 2020
"Appreciation for Your Assistance"
I really appreciate your help, Jose was super understanding and eager to assist me. Huge thanks for making this whole process easy. You can count on me to be a loyal customer for life!
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blacksnake961
April 16, 2020
"Super Useful!"
Really useful! Super helpful!
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rage22
October 04, 2019
"Great site"
Great site,great prices.
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BryanKing
May 23, 2019
"Top-notch support from the team"
Jeffrey, the Fan Advocate, helped me out with a problem regarding authenticity due to a mistake in the database. He handled it swiftly and stayed in touch the whole time. Really grateful for the fantastic service!
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Fanatics Authentic Q&A
Where is pete alonso autograph picture my ordered 4 months ago.....
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